To better understand the different areas of the Admin Interface, please refer to the diagram below:

The admin interface is divided into five parts

1. Main navigation
   The main functions to navigate are the 1st three tabs – Dashboard – an overview, My Clients – user settings, Transaction History – payment information/reports. These can be seen in the above screen shot. These tabs will help you navigate through different parts of the MailsDaily’s Admin Interface. Dashboard tab is the landing page where you are redirected after logging into your admin area – this will give you the system overview and quick statistical data.
2. Settings, Logout & Help
   Using the functions on the top right hand corner, you will be able to modify and fine tune your MailsDaily backend settings. Use the Logout button to log out of the system.
3. Quick Access
   Quick Access menu will help you perform functions such as Creating new user account, Creating a new user group.
4. Statistical Dashboard
   This section will give you the quick statistical overview of the data for overall system. You will be able to track Delivery Forecast, Delivery History, Active Users, Online Users, Bounces, Spam Complaints and the list of recent campaigns.

MailsDaily breaks bounce messages down into three different types:

About “other” bounces: In the future we may build a quarantine facility for email addresses that consistently fail with “other” bounces. The reason is as follows: If an email address bounces with an “other” bounce every time we send to it, then there is no point in continuing to send to it, which may just bother the ISP. To solve this problem, instead of removing the email address from the list, the email address would be placed in a quarantine that would prevent you from sending to that email address. When this happens, you would be notified of the quarantine, and after fixing the root delivery problem, you could easily release the email addresses from quarantine.

Bounce Codes

Bounce messages are categorized into different bounce codes. Each code has a default type (Hard, Soft or Other).

29 – Soft bounce – Unable to connect

This is a soft bounce where we were unable to connect to the remote server. If there are many bounces with this code for a single domain, this usually means that the domain in not working or that the domain is blocking your mail server.

59 – Mail block – Unable to connect

This is a bounce where we were unable to connect to the remote server (much like code 29), however this is to a large domain name, so we are reasonably confidant that the domain name did not cease to exist, but that they are blocking all connections from your IP address. Some large domains, when blacklisting, will completely block your IP from connecting to their servers.

110 – Over MailsDaily throttle limit

This bounce happens when a message has been in the queue past the queuelifetime limit, is scheduled for a delivery attempt, but that delivery attempt is can not be made because it would go over the configured throttle settings for that ISP or Relay Server (a connmaxout failure).

120 – Queue dumped

This is a bounce where MailsDaily was told to dump the messages in the queue. All the messages dumped from the queue will bounce with this code.

121 – Delivery paused then message expired

This is a bounce where MailsDaily was told to pause delivery of messages in a queue. After the maximum retry time the messages are bounced, and they are bounced with this code.

There are two ways we can access the “Email Templates”

1. Through Settings > Email Templates
2. Through the Quick Access menu which can be found on the Overview page.

This will take you to the email template manager, where you can see the existing templates within the system and you can also create a new one.

We will cover the email template creation topic in other chapter which can be found under the user’s documentation.

1. To create your first user go to My Client tab.
2. Click on the “Create Client” button on the extreme right side
3. The first tab you see will provide you the Account Information form and the second tab will allow you to add personal information about the user you are going to create.

Firstname:
Enter the first name of the user

Lastname:
Enter the last name of the user

Username:
Enter the desired username for your user

Password:
Enter the password for the user

Email Address:
Enter the valid email address

Timezone:
This is a very important parameter and you must remember that the correct timezone selection is crucial for the user as the scheduling of campaigns will be based on the same timezone. If you choose the wrong timezone the scheduling of the campaigns will generate unwanted results.

Language:
This option will allow you to set the language for the user, by default MailsDaily comes with a single language (English).

User Group:
Select the user group for your user, the select group’s limits will be applicable.

Company Name:
Enter the company name if the user is going to be a corporate account.

Website:
Enter the website address

Street:
Enter the address of the user or company

City:
Enter the city name

State:
Enter the state details

Zip Code:
Enter the zip code.

Country:
Select the country of origin

Phone:
Enter the phone number

Fax:
Enter the fax number

When you are done adding the above information – simply hit the “Create user account” button found at the bottom of the screen.