Category Archives: Administrator

Admin Interface

MailsDaily’s admin interface will help you control all the aspects of your email marketing system. The interface is divided into several areas and each area will have several different functions. These functions can help you configure your system easily and manage the resources such as user groups, users etc. effectively.

To better understand the different areas of the Admin Interface, please refer to the diagram below:

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The admin interface is divided into five parts

  1. Main navigation
    The main functions to navigate are the 1st three tabs – Dashboard – an overview, My Clients – user settings, Transaction History – payment information/reports. These can be seen in the above screen shot. These tabs will help you navigate through different parts of the MailsDaily’s Admin Interface. Dashboard tab is the landing page where you are redirected after logging into your admin area – this will give you the system overview and quick statistical data.
  2. Settings, Logout & Help
    Using the functions on the top right hand corner, you will be able to modify and fine tune your MailsDaily backend settings. Use the Logout button to log out of the system.
  3. Quick Access
    Quick Access menu will help you perform functions such as Creating new user account, Creating a new user group.
  4. Statistical Dashboard
    This section will give you the quick statistical overview of the data for overall system. You will be able to track Delivery Forecast, Delivery History, Active Users, Online Users, Bounces, Spam Complaints and the list of recent campaigns.

Hard bounce & Soft bounce Rule of MailsDaily

Types of Bounces (Hard/Soft/Other)

MailsDaily breaks bounce messages down into three different types:

Type Description
Hard A hard bounce is where the ISP is explicitly saying that this email address is not valid. Typically this is a “user does not exist” error message.
Soft A soft bounce is an error condition, which if it continues, the email address should be considered invalid. An example is a “DNS Failure” (code 21) bounce message. This can happen because the domain name no longer exists, or this could happen because the DNS registration expired and will be renewed tomorrow, or there was a temporary DNS lookup error. If the “DNS failure” messages persist, then we know the address is bad.
Other An other bounce is an error condition where the delivery failed which does not mean that the email address is bad. Typically this is a spam blocking. Instead of removing the email addresses from your list, you would want to solve whatever caused the blocking and restore delivery to these addresses.

About “other” bounces: In the future we may build a quarantine facility for email addresses that consistently fail with “other” bounces. The reason is as follows: If an email address bounces with an “other” bounce every time we send to it, then there is no point in continuing to send to it, which may just bother the ISP. To solve this problem, instead of removing the email address from the list, the email address would be placed in a quarantine that would prevent you from sending to that email address. When this happens, you would be notified of the quarantine, and after fixing the root delivery problem, you could easily release the email addresses from quarantine. Continue reading